The Kirra Pty Ltd internet website is owned and operated by Kirra Pty Ltd. By completing the registration process and completing a transaction, you accept and agree to be bound by the terms and conditions as set out below.  Kirra Pty Ltd reserve the right to amend these terms and conditions at any time and any amendment will become effective immediately.

All orders of products and services are subject to our terms and conditions of sale as follows:
1.    Payment
Orders are to be paid in full prior to dispatch of goods. Services are to be paid in full in advance after your written acceptance of a quote from Kirra Pty Ltd, or as otherwise agreed with Kirra Pty Ltd.  Payment can be made in cash at our registered offices, by credit card (PayPal, Visa, MasterCard, and Bankcard), bank transfer, bank cheque or Australia Post money order. Personal cheques are not accepted.
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2.    Delivery
Goods and services purchased by bank cheque or Australia Post money order, will only be dispatched or rendered, once the funds have cleared (approximately 5 working days). Bank cheques and Australian money orders are to be issued in the name ofKirra Pty Ltd.Kirra Pty Ltd is working with Fastway Australia wide also you can choose Australia post if Fastway not covering your region. All the international deliveries will be serviced through Australia Post.
3.    Out of Stock Items/Backorders
If a product is out of stock,it will automatically be placed on backorder for you. You will be contacted prior to dispatch of the item. You will not have to pay additional postage for the item for destinations within Australia.  If a service is not available, you will be contacted and informed accordingly.
4.    Damaged Goods/Incorrect Choice, Refund & Return Policy
Kirra Pty Ltd does not accept any responsibility for goods received that are broken or damaged in transit, any items that are ordered incorrectly by you or if you have changed your mind.Kirra Pty Ltd does not accept any responsibility for services rendered,if the services were requested incorrectly by you, or if you have changed your mind.

If for any reason you are not completely satisfied with your purchase we will give you a 7-day money-back guarantee from the time you receive the goods. Please email us at info@kirra-aus.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. Items returned must be unused and in the same condition as received. Buyer to pay return postage. Refund given will be for the cost of the item(s) not including the postage paid when sent.  This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.  We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Kirra will not be responsible for parcels lost or damaged in transit if you choose not to insure.

5.    Website Usage

Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those terms and conditions, as amended.
6.    Legal Authority
The products and services offered for sale by Kirra Pty Ltd are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding legal contracts.
7.    Illegal Activities/Fraud
Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution.
Kirra Pty Ltd does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.
It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card.  Fraudulent ordering will be prosecuted to the fullest extent the law allows.
8.    GST
Many goods and services attract a Goods and Services Tax (GST) at 10% if delivered in Australia. The GST-inclusive price that appears on the site is the price you pay.
9.    Copyright
All contents and graphics of this website remain the property of Kirra Pty Ltd and are subject to Australian copyright laws.
10.    Disclaimer
Kirra Pty Ltd does not guarantee that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you, will remain free of viruses or other harmful elements. By accessing the website you agree that Kirra Pty Ltd will not be liable as a result of any error, virus or harmful element.

Neither Kirra Pty Ltd nor its employees make any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website, and by accessing this website you agree that neither Kirra Pty Ltd nor any of its employees will be liable for any errors or omissions in the information contained on this website.  By ordering products or engaging our services via this website, you accept sole responsibility for selecting a product or service that is suitable for your purposes.

Kirra Pty Ltd does not guarantee that a product or service is available or suitable for your purposes and by accessing this website you agree that Kirra Pty Ltd will not be liable for any product or service, that is not available or not suitable for your purposes or individual needs.

IMPORTANT NOTE: We are a skincare company and are not licensed to sell anything for internal consumption. As such, none of the products listed in this online store are suitable for internal consumption.